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Privacy Policy for InnerZest with Sab 

Effective Date: January 5, 2025
Last Updated: January 5, 2025

  1. Introduction

Welcome to InnerZest with Sab ("Website"), operated by OwlBlink Consulting ("Business"). We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

For any questions or concerns, please contact us at:
Email: innerzestcontact@gmail.com
Address: 154 rue Victor Hugo, La Hune, 76600 Le Havre

  1. Information We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide Directly:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Details: Billing address and transaction information (processed securely by third-party payment processors).
  • Account Details: Username, password, and preferences if you create an account.
  • Personal Preferences: Information about your coaching goals, career background, and any details you provide during coaching sessions.

2.2 Automatically Collected Information:

  • Usage Data: IP address, browser type, operating system, and pages accessed on the Website.
  • Cookies and Tracking Technologies: Data collected through cookies to enhance your user experience. Refer to our Cookie Policy for more details.

2.3 Sensitive Data:

As part of trauma-informed, career or life coaching or yoga services, we may collect sensitive personal data with your explicit consent. This may include health-related information relevant to the services provided.

  1. How We Use Your Information

We use your personal data for the following purposes:

  • To provide coaching and yoga services tailored to your needs.
  • To communicate with you about appointments, updates, and promotions.
  • To process payments and manage your account.
  • To improve our services, Website functionality, and user experience.
  • To comply with legal obligations and ensure the security of our services.
  1. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you explicitly agree to the processing of your personal data for specific purposes.
  • Contractual Necessity: To fulfill our obligations under the agreement between you and OwlBlink Consulting.
  • Legitimate Interests: To improve our services and communicate with you, provided it does not override your rights.
  • Legal Obligations: To comply with applicable laws and regulations.
  1. Sharing Your Information

We may share your personal data with:

  • Service Providers: Third-party payment processors, email service providers, and IT support providers.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Business Partners: With your consent, to offer joint services or promotions.

We will not sell, rent, or trade your personal data to third parties for marketing purposes.

  1. International Data Transfers

Your personal data may be processed outside the European Economic Area (EEA) in compliance with GDPR requirements. When transferring data internationally, we ensure that adequate safeguards, such as Standard Contractual Clauses, are in place.

  1. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. Sensitive data related to trauma-informed coaching is retained only for as long as you are actively using our services or as required by law.

  1. Your Rights

Under GDPR, you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your data ("right to be forgotten").
  • Restriction: Request restriction of data processing in certain circumstances.
  • Portability: Request transfer of your data to another service provider.
  • Objection: Object to processing based on legitimate interests.
  • Withdraw Consent: Withdraw your consent at any time.

To exercise your rights, please contact us at innerzestcontact@gmail.com.

  1. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and limited access controls.

  1. Cookies and Tracking

Our Website uses cookies and similar technologies to improve user experience. For more details, please refer to our Cookie Policy. 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page regularly for updates.

  1. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

Email: innerzestcontact@gmail.com
Address: 154 rue Victor Hugo, La Hune, 76600 Le Havre

Thank you for trusting InnerZest with Sab for your coaching and wellness journey!